Digital transformation: an update from down under
Last year, the Australian government set up a team tasked with transforming government to make services easier to use. It was called the Digital Transformation Office – recently renamed the Digital...
View ArticleNow we are 5
It’s half a decade since GDS was founded. When it started, it was just 14 people. In those days, it had more of a startup culture, with a very small staff working to build the early prototypes of...
View ArticleA problem shared is money saved
It is said that users don’t care about the structure of government. They don’t care which department does this or which agency does that. In the Standards Assurance team we have the same approach. We...
View ArticleLooking sideways in the product and service manager community
A recent product manager career path workshop I recently rejoined GDS after 3 years away – at the University of Bath and the Scottish government. Back then I was an associate product manager. I’m now...
View ArticlePolishing our medal content: a cross-government project
The MOD issues medals to both serving and previous armed forces personnel, as well as some civilians. GOV.UK is where these users can find out if they’re eligible for any of them, and how to apply. The...
View ArticleIntroducing the next stage of the Service Manual
The latest iteration of the Service Manual is now published. The Service Manual exists to help people across government build services that meet the Digital Service Standard and prepare for service...
View Article2016 on the GDS blog
It’s the time of the year for ‘best of’ lists. In keeping with the season, we’ve been looking back over some of the most popular blog posts of 2016. Here’s a selection: Service design In February, Head...
View ArticleExploring how government services get made
From a user’s point of view, the definition of a government service is simple: it helps you do something. But how services are designed and made across government is far less simple. So we carried out...
View ArticleMaking policy an integral part of digital delivery teams
I’m Anais and I’m a Policy and Engagement Lead at GDS. I joined GDS last year as part of a recruitment round that brought in a number of policy and engagement professionals. Like others who joined at...
View ArticleGrowing technical writing across government
As our director general said recently in a blog post, GDS is here to support, enable and assure government departments in their digital transformation. That means more listening, more collaboration...
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